All items are fully refundable within 30 days of purchase, including Sale Items. All merchandise must not be worn, washed, or altered, and with all original tags and packing. Please follow instructions included in your package for returns or see below.
We really want you to be happy with your purchase. In the case you are not, we gladly except and give a full refund as stated above within 30 days, as well as work to make it as easiest a process for you as possible. Orders returned past the 30 days will be store credit only. Anything past 60 days cannot be returned.
- Special Return Dates apply during the Holiday Season and will be posted at checkout.
- Shipping fees are nonrefundable.
Simply send us an email at email@example.com or call us at 314-610-0940 to let us know you have a return so we can quickly email you your return label. Securely repackage the merchandise. Make sure to remove or cover original mailing address or barcode labels from the package. Place the return mailing label on the package. Drop off at a US Postal Service mailbox or Post Office. Badaboom badabang you’re done. If you choose not to use the prepaid shipping label, please make sure to mail it using a trackable, insured method. CJ cannot be responsible for packages we do not ship. Thanks!
Please return to:
Cotton Junkies LLC
11469 Olive Blvd.
St. Louis, MO 63141
You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your package.
Processing Time for Refunds
Please allow 5 business days from the time we receive your order. You will receive an email to the email address listed on your account when we have processed your returned merchandise. The order will be refunded in the original form it was purchased less the return shipping fees. Once we have processed the refund, you may incur additional days due to your banking institutions time for processing and posting to your account.
We do not offer exchanges through our return process. In order to avoid delayed time in receiving your item in the correct size or possibly another item – Please place a second order. Please also send an email to firstname.lastname@example.org with the ‘subject’ line, EXCHANGE, letting us know you will be exchanging – make sure to also ‘include your order number’. When we receive the returned merchandise we will credit your full refund, and you will not be charged a return shipping fee. Thank you, we hope this helps to better serve you more effectively without delays.